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Supply Chain and Logistics Execution: Sourcing and Customer Services - AM501029
Title: Supply Chain and Logistics Execution: Sourcing and Customer Services
Guaranteed by: Department of Economics and Management (837)
Faculty: Central University Departments of UCT Prague
Actual: from 2020
Semester: summer
Points: summer s.:6
E-Credits: summer s.:6
Examination process: summer s.:
Hours per week, examination: summer s.:2/2, C+Ex [HT]
Capacity: unlimited / unlimited (unknown)
Min. number of students: unlimited
Qualifications:  
State of the course: taught
Language: English
Teaching methods: full-time
Level:  
Note: course can be enrolled in outside the study plan
enabled for web enrollment
Guarantor: Vašek Jan PhDr. Bc. MSc. et MSc.
Classification: Economics > Economy
This subject contains the following additional online materials
Course completion requirements

Individual project (short literature review of selected category): 20 points, Group project (joint article): 20 points, Course activity (active participation in course activities): 10 points, Written exam (essay): 50 points.

Last update: Švecová Lenka (09.02.2021)
Literature

Required:

  • Cheverton, P., & Van der Velde, J. P. (2010). Understanding the professional buyer: What every sales professional should know about how the modern buyer thinks and behaves. Kogan Page Publishers.

Recommended:

  • O'Brien, J. (2019). Category management in purchasing: a strategic approach to maximize business profitability. Kogan Page Publishers.
  • Lysons, K., & Farrington, B. (2016). Procurement and supply chain management. Pearson.

Last update: Švecová Lenka (09.02.2021)
Requirements to the exam - Czech

Individuální projekt (krátký přehled literatury vybrané nákupní kategorie): 20 b., Skupinový projekt (společný článek): 20 b., Aktivita (aktivní účast na kurzu): 10 b., Písemná zkouška (esej): 50 b.

Last update: Švecová Lenka (09.02.2021)
Syllabus

1. Supply chain management concept, Procurement function,

2. Operational purchasing function,

3. Procurement sourcing process,

4. Strategic procurement function,

5. Purchase category strategy and management,

6. Contracting,

7. Negotiation,

8. E-Procurement tools,

9. Logistic Systems,

10. Supplier Relationship Management,

11. Customer Relationship Management systems,

12. Performance measurement and Key Performance Indicators (KPI),

13. Supply chain maturity assessment,

14. Continuous improvement of supply chain processes.

Last update: Švecová Lenka (09.02.2021)
 
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