SubjectsSubjects(version: 948)
Course, academic year 2023/2024
  
Supply Chain and Logistics Execution: Sourcing and Customer Services - AM501029
Title: Supply Chain and Logistics Execution: Sourcing and Customer Services
Guaranteed by: Department of Economics and Management (837)
Faculty: Central University Departments of UCT Prague
Actual: from 2020
Semester: summer
Points: summer s.:6
E-Credits: summer s.:6
Examination process: summer s.:
Hours per week, examination: summer s.:2/2, C+Ex [HT]
Capacity: unlimited / unlimited (unknown)
Min. number of students: unlimited
Language: English
Teaching methods: full-time
Teaching methods: full-time
Level:  
For type: Master's (post-Bachelor)
Note: course can be enrolled in outside the study plan
enabled for web enrollment
Guarantor: Vašek Jan PhDr. Bc. MSc. et MSc.
This subject contains the following additional online materials
Literature
Last update: Švecová Lenka doc. Ing. Ph.D. (09.02.2021)

Required:

  • Cheverton, P., & Van der Velde, J. P. (2010). Understanding the professional buyer: What every sales professional should know about how the modern buyer thinks and behaves. Kogan Page Publishers.

Recommended:

  • O'Brien, J. (2019). Category management in purchasing: a strategic approach to maximize business profitability. Kogan Page Publishers.
  • Lysons, K., & Farrington, B. (2016). Procurement and supply chain management. Pearson.

Requirements to the exam - Czech
Last update: Švecová Lenka doc. Ing. Ph.D. (09.02.2021)

Individuální projekt (krátký přehled literatury vybrané nákupní kategorie): 20 b., Skupinový projekt (společný článek): 20 b., Aktivita (aktivní účast na kurzu): 10 b., Písemná zkouška (esej): 50 b.

Syllabus
Last update: Švecová Lenka doc. Ing. Ph.D. (09.02.2021)

1. Supply chain management concept, Procurement function,

2. Operational purchasing function,

3. Procurement sourcing process,

4. Strategic procurement function,

5. Purchase category strategy and management,

6. Contracting,

7. Negotiation,

8. E-Procurement tools,

9. Logistic Systems,

10. Supplier Relationship Management,

11. Customer Relationship Management systems,

12. Performance measurement and Key Performance Indicators (KPI),

13. Supply chain maturity assessment,

14. Continuous improvement of supply chain processes.

Course completion requirements
Last update: Švecová Lenka doc. Ing. Ph.D. (09.02.2021)

Individual project (short literature review of selected category): 20 points, Group project (joint article): 20 points, Course activity (active participation in course activities): 10 points, Written exam (essay): 50 points.

 
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