SubjectsSubjects(version: 924)
Course, academic year 2022/2023
Six Sigma - AM501028
Title: Six Sigma
Guaranteed by: Department of Economics and Management (837)
Faculty: Central University Departments of UCT Prague
Actual: from 2022
Semester: winter
Points: winter s.:6
E-Credits: winter s.:6
Examination process: winter s.:
Hours per week, examination: winter s.:2/2, C+Ex [HT]
Capacity: unknown / unknown (unknown)
Min. number of students: unlimited
Language: English
Teaching methods: full-time
For type: Master's (post-Bachelor)
Guarantor: Švecová Lenka doc. Ing. Ph.D.
Last update: Švecová Lenka doc. Ing. Ph.D. (16.05.2022)
The course is focused on the practical application of both individual components (methods and techniques - especially applied statistical methods and techniques) used in the Six Sigma approach, and the joint application of these components within the entire DMAIC cycle (define, measure, analyze, improve, control).
Last update: Švecová Lenka doc. Ing. Ph.D. (16.05.2022)

R: KELLER, Paul. Six Sigma demystified: A self-teaching guide. McGraw-Hill, 2011.

R: MORGAN, John; BRENIG-JONES, Martin. Lean Six Sigma for Dummies. John Wiley & Sons, 2021.

A: GEORGE, Michael L., et al. Lean six sigma pocket toolbook. McGraw-Hill Professional Publishing, 2004.

A: LIKER, The Toyota Way, Second Edition: 14 Management Principles from the World's Greatest Manufacturer. McGraw-Hill Professional Publishing, 2020.

Requirements to the exam - Czech
Last update: Švecová Lenka doc. Ing. Ph.D. (08.02.2021)

Aktivita na seminářích, online testy, seminární práce, zkouška

Syllabus -
Last update: Švecová Lenka doc. Ing. Ph.D. (16.05.2022)

1. Six Sigma (basics and history of the approach, focus of methodology and application options), Six Sigma applications in production and service delivery

2. The relationship between Six Sigma and Lean Management, linking the goals of Six Sigma projects with the strategy of the organization

3. Basic description of DMAIC methodology

4. DEFINE - project selection for Six Sigma application, project team creation and project planning

5. DEFINE - stakeholder analysis (relationship analysis, influence matrix, choice of communication strategy for individual stakeholders)

6. DEFINE - customer voice determination (VOC) and identification of CTQ (Critical to Quality)

7. DEFINE / MEASURE - process mapping

8. MEASURE - process capability, determination of causes, identification of root causes

9. MEASURE - planning of data collection, implementation of data collection (types of data, forms for data collection, operational definitions for measurement and monitoring, ensuring and verification of data validity)

10. ANALYSIS - data analysis (graphical analysis, correlation and regression analysis, hypothesis testing), verification of the correctness of root cause identification

11. IMPROVE - solution design, priority setting and choice of solution variant

12. IMPROVE - implementation of improvements

13. CONTROL - planning process control and confirming the correctness of solutions within process improvement (SPC - Statistical Process Control - control diagrams)

14. Closing the Six Sigma project

Course completion requirements
Last update: Švecová Lenka doc. Ing. Ph.D. (08.02.2021)

Activity at seminars, online tests, seminar work, exam